I’m always amazed when I meet business owners or executives who think that they can simply copy someone else’s successful action and it will automatically be successful for them.
While the concept makes sense, it’s dangerous to assume that it’s a simple “cut and paste” process. Simply copying what another organization does not mean it will be successful for your organization.
Yes, you should study what others do and “adapt” those tactics that make sense to your business. The keyword is what you do to “adapt” that technique.
When you just “copy and paste” what others do into your business, you quickly lose your identity and what makes you and your business unique to your buyers. In other words, you’re following the crowd and you become more concerned with monitoring average performance versus creating significant differentiators for your business. I learned a long time ago that the definition of average is the best of the worst and the worst of the best. Hardly a place where you should expect to be successful either in the short-term or, for that matter, the long-term as well.Continue reading →
Complacency is the single most dangerous threat to a business. It shows itself throughout the culture within the organization. The symptoms become evident when we see actions that support beliefs like “maintaining the status quo” or “it worked fine the last time” or “don’t rock the boat” or “if it isn’t broke don’t fix it” or the most infamous statement of all: “That’s the way we always did it.”
When you let complacency take hold in your organization the following outcomes are likely: Continue reading →
“What” is a very simple word, yet when used correctly can be a leader’s most effective and powerful tool. Why? Because it helps the leader get information they need to make the best decisions possible for their business, their team and their customers.
Effective leadership means knowing how to ask the right question at the right time in the right way to determine the status of your organization and to make sure your team is on the right track to accomplish its stated goals. Far too many “wanna be” leaders ask questions after the fact and generally – when things go wrong – in a confrontational way.
Here are some simple questions, using “what” that you can employ to help you effectively lead your team and help them grow and perform better. Continue reading →
I’m often asked what skills or habits are the most important ones to possess if one is to consistently achieve success. From my own observations and work with current and former clients, here are the ones that I believe are the most important. They are not the only keys to your success, but when you master them, you will have built the foundation needed to support other important habits. Continue reading →
How to lead a meeting – the right way! We all have to go to meetings – and while they’re important for communication, they can be a tremendous waste of time. So how do you make it an effective meeting? Here are Chris’ top tips.
Coaching is about growing and moving forward through changes in behavior. Many people can offer advice, however very few can coach, and even fewer can move you forward. Almost daily I witness so-called coaches who paid to be certified, but have little if any practical real-time experience. They like to call themselves a coach, but have no clue as to how serious their role will be. And what the implications could be to the individual who believes their canned message and engages them.
A coach must earn the right to be your trusted guide, with whom you can share your hopes and aspirations in confidence that he/she will meet your needs by:
Holding you accountable.
Guiding you to develop and refine your ideas.
Being a resource by sharing a wealth of business growth strategies.
Providing you with the contacts you need.
Giving you a perspective from the outside, looking in.
Business today is a race for growth and efficiency. It’s a race with few rules. Why try to forge your own path through the thick undergrowth of trial and error, traditional thinking, and lack of information and exhaust yourself far short of the finish line? Invest in yourself with a coach…but, the right coach. I hope my video will help you make this important decision.
Recently a client asked if I could recommend a capable P&C (Property and Casualty insurance) agent to her and her partner to consider for their business.
I gave her request some thought and wrote down the names of 3 professional P&C agents I knew. I then called several of my close COIs (centers of influence referral partners) to get their opinions on my 3 candidates. One of my 3 candidates got the majority of the votes and got my “thumbs up” to be referred to my client.
My referral and my client hit it off and after several joint due diligence meetings, they are now working together.
Goal setting is as important in your personal life as it is in business. The most common denominator in all the self-help literature and books is the importance of goal setting.
Despite their obvious value, our experience with goals has shown that some are good at setting goals, sticking to them and achieving great results, while others can’t keep a New Year’s resolution to stop smoking for two days in a row.
Here is the key point to keep in mind: winners have specific goals. Without specific goals, there is no way you can determine the most important tasks. There is nothing more powerful to your workday than knowing your purpose and executing it in an effective manner. Your life will take on a real meaning once you begin to adopt a goals mentality and focus. Continue reading →
Wikipedia tells us that “delegation” is the assignment of authority and responsibility to another person to carry out specific activities. The person who delegated the work, however, remains accountable for the outcome of that work. Delegation is supposed to empower a subordinate to learn and to make decisions. It is a shift of decision-making authority from one organizational level to a lower one. Continue reading →
A leadership lesson on managing overwhelm: Chris provides advice to leaders who are struggling with complex problems. Learn Chris’ method for separating complexity when faced with so many moving parts. Leadership means following a process to problem-solving to achieve resolution.