Author Archives: Chris Ruisi

Non-Performing Leader Chris Ruisi

The Non-Performing Leader

If you’re in a leadership role, it’s your responsibility to find that “common ground” when you are communicating with a team member. A “one-size-fits-all” approach to communication does not work, especially when you’re delegating work to be done and attempting to set specific expectations.

Far too often, non-performing leaders give minimal instructions (that only they understand) and quickly move on. They do no training. They then get frustrated when the work doesn’t get done properly and then launch a personal attack on their team member. They are also extremely good at writing vicious e-mails condemning an individual—who may in fact be deficient. Non-performing leader are basically insecure in their own abilities and compensate for their insecurity by attacking others.

Non-performing leaders tend to do things “to people” as opposed to working “with people.” Continue reading

Fast Decisions Chris Ruisi

What Makes a Decision Work Best? Quick Action!

As I look at the most successful clients I have worked with, the one common link between them is their ability to make timely and quick decisions even in the face of incomplete or imperfect information. They know that decisions result in action which can lead to the growth of their business. Hence, the quicker they make the decision and act on it, the faster they will be able to put their business on a growth path.

Given how quickly the competitive landscape changes, taking too long to make needed decisions can be a business killer. Some will justify their reason to decide and act slowly as their need to “get it right.” In fact, they are really showing their aversion to risk and their need to want to be perfect. Trying to be perfect is also a business killer.

When running a business, nothing is ever perfect. You collect and evaluate the information you have, come up with a plan, decide and then take action. If you make the wrong decision, you make another one to make it right. It’s that simple. There is no need to study all of the sides of a circle!

 

Kill Business Chris Ruisi

3 Easy Ways to Kill Your Business

Over the span of my business career – and more recently in my role as an executive/business coach – I’ve witnessed what business owners have done to hurt their businesses and themselves. In some cases, they’ve even managed to run the business down to such a level that there was no way to recover.

Here are 3 ways to “kill” your business. Hopefully from this advice you’ll do the opposite. Yet, I know out there, there are some of you who unfortunately need to experience the pain before you realize that it is too late. Continue reading

Culture Chris Ruisi Team Productivity

Culture: The Key to Your Team’s Productivity

One of the keys to having a productive team is to create a work culture that possesses a clear vision; one built on strong values and demonstrates that you, the leader, genuinely care. Let’s talk about the “caring” part. To show your team that you care for them demands that you focus on “what makes them tick” as people, both individually and collectively. After all, they are people who are on your team.

Try these 5 simple actions for starters: Continue reading

Ask What Not Why Chris Ruisi

What and Not Why

Occasionally in business, we experience mistakes or missteps, breakdowns in communications or service breakdowns that result in “surprises” and serious business challenges (i.e., problems that need to be solved).

Similarly, in our personal lives we experience events or illnesses for ourselves or family members which result in a family crisis.

In many cases, whether in business or in our personal lives, when something unexpected and usually bad occurs, our first reaction is to ask “why.” When we ask “why,” there usually isn’t a very clear-cut answer or explanation. Asking “why” doesn’t offer solutions. It leads to guilt, blame, anger or frustration. When we experience these feelings, they eat at us and consume us emotionally, and eventually, physically. Asking “why” even leads to excuses being made, which really don’t help relieve the pain you may be feeling.

Continue reading

Right Things Not Distractions Chris Ruisi

Getting the Right Things Done

Over the course of a typical day, week or month, we always have things to get done along with things that can best be described as distractions. You know: The stuff that gets in the way and pulls us away from the right tasks.

Unfortunately more times than not, we get pulled into solving others’ problems or we get seduced by what I call the “shiny object syndrome” or “SOS.” A shiny object always looks great, but when you get closer, you realize that it isn’t as good as you first thought.

There will always be distractions and shiny objects. Our challenge is to fight them off and condition ourselves not to be tempted by them in the future.

There is never enough time in a day to do everything you want to do. More days than not, many of you leave work frustrated over your lack of progress. You end the day wondering, “Where did all the time go?” Unfortunately, to make matters worse, many of you take that frustrated burden home with you. Continue reading

Help-Chris Ruisi

They Still Need Our Help

It’s been about three or so weeks since the state of Texas was impacted by hurricane Harvey and about two weeks since hurricane Irma followed its path of destruction across the length of the entire state of Florida.

None of us will ever forget the “live” images of destruction brought on by both storms. The storms are now gone and the states and the many first responders and utility workers are starting to make progress in restoring power and the other daily services to all of the residents.

Continue reading

Fire Yourself-Chris Ruisi

Fire Yourself!

That’s right, fire yourself! This act will probably be the most important thing you can do for your business and your career. Make sure you do an in-depth exit interview so that you understand completely the reasons for this harsh but necessary action.

Oh! Don’t forget to throw yourself a “going away” party and buy yourself a gift (not too expensive). You will want to take this occasion to tell the boss (you) exactly what you think about them…and what you would do if you were in-charge! And, when you’ve done all of these things, figure out what you need to do and who you have to be to re-hire yourself.

Here’s where you need to tell the boss (that would still be you) what needs to be done. First, what areas or skills does the boss need to enhance or even develop to be able to lead more effectively? Is it leadership, delegation, better communications, etc? Next thing is what should the boss (still you) stop doing or do differently going forward? Continue reading

4 Leadership Traits Chris Ruisi

4 Key Leadership Traits to Drive Business Growth

As the CEO or leader, your primary responsibility is to drive your organization to business growth. It requires not only getting things done, but more importantly, getting the right things done.

To achieve the results required means that your leadership skills will be tested. Here are four concepts to keep in mind as you lead your organization and drive them to achieve business growth. Continue reading