Author Archives: Chris Ruisi

Problem Solving Chris Ruisi

Geez! Another Problem to Solve!

The best leaders know that problem solving comes with the territory. In fact, whenever they solve a problem, they earn the right to solve a more difficult one in the future.

Working our way to solve a problem can be like traveling through a maze – with wrong turns and dead ends. However, when the problem is solved we grow (as a leader), from: what we learned from the experience, new skills we developed, and existing skills we enhanced.

All leaders want to be known as being able to solve problems efficiently and effectively. Earning that reputation is directly related to the process you follow from problem identification right through to its correct solution. Continue reading

Distractions Chris Ruisi

Distractions

Distractions: We all experience them and we all have to deal with them. But did you realize that you are the cause of most – if not all – of them? For example:

  • You’re busy, but not productive – If you don’t have clear and specific goals for your day, week, month or year, distractions will pull you in different directions and waste your time, and in the end you will have nothing to show for your effort.
  • You’re an expert at “fire-fighting” – It’s nothing to be proud of. You may actually be the cause of the flare-ups. A big distraction is solving everyone else’s problems. Make sure everyone on your team knows what they must do, why they do it and how to do it.
  • Nothing gets done, unless you do it – Are you properly training your team to do their jobs as intended? Have you set clear and achievable expectations, and does your team understand them?
  • There is never enough time for you to have time for you – Do you schedule a 1-hour appointment each week with yourself? Put it on your calendar. You need the time to re-group and re-focus on the right things.
  • Your open door is a revolving door of constant visitors who all ask, “Hey do you have a minute?” – If you do, say “No!” Saying “no” when you have to is critical for your sanity and ability to properly lead. Fight for and guard your time. Stop giving it away.

 

Failure to Communicate Chris Ruisi

“What We’ve Got Here is a Failure to Communicate.”

At the risk of dating myself, “What we’ve got here is a failure to communicate,” is a classic line from the 1967 hit movie “Cool Hand Luke” starring Paul Newman and Jackie Gleason. This line has been used over and over to summarize, at any given time, relationships between spouses, employees, friends and most frequently between parents and their children.

Communication is a critical skill in every aspect of our personal and professional lives. How you communicate plays a major role in how well you do—in anything. Poor communication causes frustration, anger, misunderstandings, mistakes, friction and broken relationships. Nothing good comes from poor communication. Good communication, on the other hand, keeps everything moving forward as smooth as possible. When good communication exists, the right things just happen on a consistent basis.

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Advice for Graduates-Chris Ruisi

Advice for the Graduates

Graduations have come and gone and now it’s time to enjoy summer – so with the pressure of finals, etc. gone maybe that graduate will be open to some advice.

As you begin your life’s journey, you will come across more things that you will not like before you find that one thing that “clicks.” That search is a good thing because you are learning a lot as you go.

You’re at a great time in your life and it’s time to “get in the game”. Here are several points to keep in mind: Continue reading

Intent Action Chris Ruisi

Intentions or Actions

Intentions are those things you “plan” to do. Depending upon how strong your belief in the intention is, it may be distorting your reality making you believe that you are acting on it. Just knowing what you intend to do it seldom results in action taken or a particular outcome.

All of us either have or can acquire the knowledge and skills necessary to be very good at what we do. However, the best intentions will not make that happen by itself. Only the decision to act on those intentions can bring about the desired change.

So how do you go about translating your best intentions into the right actions to achieve the desired result? Sometimes in our effort to create the best intentions we continue to ask more questions and require more information than is necessary which leads to procrastination. Consider the following: Continue reading

Need for Speed Chris Ruisi

I Feel the Need for Speed

In the classic movie “Top Gun” we all remember the scene where Maverick and Goose, while walking on the tarmac to their plane, offer each other a “Hi-5” and Maverick exclaims, “I feel the need for speed.”

In a recent Wall Street Journal article, Bill Ford, Chairman of the Board for Ford, announced the replacement of their current CEO, Mark Fields, a 26-year Ford veteran, with Ford Board member and well-known “fix it” professional Jim Hackett.

Mr. Ford explained that the reason for the change was related to Ford’s sagging stock price, overall value and poor responses to market circumstances.

Mr. Ford said, “As a company we have to move faster; we have to encourage and trust our people to move faster; we need to empower them to move faster; we need speed and we need to take hard actions and make tough decisions faster than we have been doing.”

Regardless of whatever industry you’re in, Mr. Ford’s comments are applicable to you as well. So, ask yourself: Continue reading

Innovate or Stagnate

Innovation vs stagnation: legacy thinking – that is, sticking with the status quo – and how it applies to growing your business. What happens if you never innovate? Listen to what Chris has to say…

Stand Out From Crowd Chris Ruisi

Follow the Crowd Mentality

I’m always amazed when I meet business owners or executives who think that they can simply copy someone else’s successful action and it will automatically be successful for them.

While the concept makes sense, it’s dangerous to assume that it’s a simple “cut and paste” process. Simply copying what another organization does not mean it will be successful for your organization. 

Yes, you should study what others do and “adapt” those tactics that make sense to your business. The keyword is what you do to “adapt” that technique.

When you just “copy and paste” what others do into your business, you quickly lose your identity and what makes you and your business unique to your buyers. In other words, you’re following the crowd and you become more concerned with monitoring average performance versus creating significant differentiators for your business. I learned a long time ago that the definition of average is the best of the worst and the worst of the best. Hardly a place where you should expect to be successful either in the short-term or, for that matter, the long-term as well. Continue reading

Complacency Chris Ruisi

Complacency

Complacency is the single most dangerous threat to a business. It shows itself throughout the culture within the organization. The symptoms become evident when we see actions that support beliefs like “maintaining the status quo” or “it worked fine the last time” or “don’t rock the boat” or “if it isn’t broke don’t fix it” or the most infamous statement of all: “That’s the way we always did it.”

When you let complacency take hold in your organization the following outcomes are likely: Continue reading

What Questions Chris Ruisi

What?

“What” is a very simple word, yet when used correctly can be a leader’s most effective and powerful tool. Why? Because it helps the leader get information they need to make the best decisions possible for their business, their team and their customers.

Effective leadership means knowing how to ask the right question at the right time in the right way to determine the status of your organization and to make sure your team is on the right track to accomplish its stated goals. Far too many “wanna be” leaders ask questions after the fact and generally – when things go wrong – in a confrontational way.

Here are some simple questions, using “what” that you can employ to help you effectively lead your team and help them grow and perform better. Continue reading