Tag Archives: decision making

Making Tough Decisions Chris Ruisi

Making Tough Decisions: 6 Proven Steps

To be successful, especially in a leadership role, there will be times when you will be faced with making tough or difficult decisions that will, in many instances, also be seen as unpopular.

Some often delay making tough critical decisions on a timely basis because they fear the outcome. So, to avoid this “perceived” result, we either make a series of small and less effective decisions or we take no action hoping the matter will take care of itself. When we do this we actually do more harm because we are prolonging a bad situation and, in many cases, making it worse. This approach can be a fatal error for a business leader in situations where success sometimes hangs in the balance based on their ability to make tough decisions using not-so-perfect information.

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Three Tips To Make Better Decisions

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Nothing happens in business until a decision is made. Clearly when you can follow an effective process to reach that decision, it will show up in the results. Chris shares three steps to sharpen your decision-making skills.

 

 

 

Chris Ruisi’s “Step Up and Play Big Moments” is all about personal and business success. Chris’s goal is to offer today’s entrepreneurs, CEO’s and business leader’s practical guidance, tips, strategies and tactics that work in today’s challenging business climate. Chris brings his practical and successful experience at senior level management and Board positions to help his listeners cut through the clutter to Step Up and Play Big. Also available on iTunes.

 

 

3 Tips on How to Make Better Decisions

One of the biggest challenges that I see regularly within my coaching practice is the difficult time people experience in making decisions. Look, none of us get it right all of the time. But, that shouldn’t stop you from making the best decision you can on a timely basis. Maybe the following three steps will help you sharpen your decision making skills:

  1. Determine the Outcome You Want to Achieve – Before you decide anything, be absolutely certain what it is that YOU want to achieve. Without that clarity, I can almost guarantee that you will waste time and money, and take on more stress and frustration that you deserve. Now, you may not reach 100% certainty every time, but get yourself to whatever level it takes to be able to say to yourself, “that’s what I want.” Never – and I mean never – accept someone else’s outcome if that’s not what you want. Why? Because if it goes wrong (and it usually does) you’ll be carrying the burden of the blame.
  1. Do Your Homework – Bad decisions are made when you “shoot from the hip” or try to “wing it” with bad information or from bad advice from bad sources (people). Take as much time as practical to gather the information you need. Keep in mind that you may not have all of the time you would like. We don’t live or work in a perfect world. As such, you may have to decide using incomplete or imperfect information. Sort through what you do have, determine what is most relevant to the decision being made and do your best to work with it. Don’t allow not having all of the information you need to intimidate you; be bold and trust your judgment.
  1. Don’t Delay – It’s always better or preferred to decide sooner rather than later. Gather the information from your “homework” but don’t try to study all of the sides of a circle and paralyze yourself from taking timely action. Don’t procrastinate; a bad decision made on a timely basis is far better than no decision. Know your outcome, do your homework, decide, get on with it, and then move on to the next issue.

 

It’s Not a Perfect World, So Deal with It!

The events (and weather forecasts) around our last snow storm proved, once again, that it is not a perfect world!

Based upon the “best” information at the time, meteorologists predicted a storm of epic and dangerous proportions, and based on this “best” information (at that time), government officials responded with emergency procedures to protect life and property. These procedures resulted in the great “eggs, bread and milk” assault on supermarkets and an epic hunt for snow shovels, salt, generators and snow blowers. And for some of you, snacks and party supplies. Then, all hunkered down, we waited.

For many of us, thankfully, the worst case scenario did not materialize and then two things happened. First, everybody had French toast for breakfast, lunch and dinner. Then, we unleashed a barrage of criticism on the weather folks and elected officials. Continue reading

What Makes a Decision Work Best? Quick Action!

As I look at the most successful clients I have worked with, the one common link between them is their ability to make timely – and even quick decisions – even in the face of incomplete or imperfect information. They know that decisions result in action which can lead to the growth of their business. Hence, the quicker they make the decision and act on it, the faster they will be able to put their business on a growth path.

Given how quickly the competitive landscape changes, taking too long to make needed decisions can be a business killer. Some will justify their reason to decide and act slowly as their need to “get it right”. In fact, they are really showing their aversion to risk and their need to want to be perfect. Trying to be perfect is also a business killer. Continue reading

Making Tough Decisions

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Leaders get paid to deliver the right results. In order to achieve those results, decisions have to be made. Not every decision is easy. Some are just tough and there is no way to get around them. In this podcast, Chris shares eight proven steps to follow when a problem can only be solved by making a tough, important, and usually unpopular decision.

 

 

Chris Ruisi’s “Step Up and Play Big Moments” is all about personal and business success. Chris’s goal is to offer today’s entrepreneurs, CEO’s and business leader’s practical guidance, tips, strategies and tactics that work in today’s challenging business climate. Chris brings his practical and successful experience at senior level management and Board positions to help his listeners cut through the clutter to Step Up and Play Big. Also available on iTunes.

 

 

How Do You Communicate Decisions

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In this podcast, Chris explains the seven steps to turn decisions into a productive reality within your organization. Nothing happens until a decision is made. Bad things can happen when a good decision is communicated poorly. Listen in and learn how to properly communicate your decisions.

 

 

Chris Ruisi’s “Step Up and Play Big Moments” is all about personal and business success. Chris’s goal is to offer today’s entrepreneurs, CEO’s and business leader’s practical guidance, tips, strategies and tactics that work in today’s challenging business climate. Chris brings his practical and successful experience at senior level management and Board positions to help his listeners cut through the clutter to Step Up and Play Big. Also available on iTunes.

 

 

Decisions, Decisions, Decisions

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Chris shares how to approach the process of making a decision to ensure success. The fact is, nothing happens until a decision is made. Poor decisions result in mistakes and wasted time and money. Learn how to increase the odds in your favor when you make a decision that it is the right one.

 

 

Chris Ruisi’s “Step Up and Play Big Moments” is all about personal and business success. Chris’s goal is to offer today’s entrepreneurs, CEO’s and business leader’s practical guidance, tips, strategies and tactics that work in today’s challenging business climate. Chris brings his practical and successful experience at senior level management and Board positions to help his listeners cut through the clutter to Step Up and Play Big. Also available on iTunes.

 

 

A Sense of Urgency: Do You Really Have One?

Some people, when they hear the phrase “a sense of urgency” immediately think that a crisis is brewing and the pace needs to be stepped up to get back to normal, or what we commonly call the “status quo”. However, in today’s business climate and the ever-changing priorities that come with it, can any company really afford to “get back to status quo” for any extended period of time? I don’t think so.

Leadership quotes from Chris Ruisi sense of urgencyDeveloping and maintaining an ongoing sense of urgency should be the norm for any company wanting to take a competitive lead in their marketplace. In fact, a sense of urgency should become part of the company’s daily culture and be reflected in everything that they do. This will give them an edge over those who cling to a “business as usual” strategy.

Creating and maintaining a sense of urgency culture in a company doesn’t happen without a great deal of effort to bring about this change, and an even greater effort and commitment on the part of its leader to get the process started, as well as have the courage to stick with it. In essence, the leader needs to take bold action to set the expectation for a sense of urgency culture, and then set the standards for how accountability to it will be measured. Make no mistake, a sense of urgency culture starts with the leader.

To get started creating this sense of urgency culture within your company, consider the following:

  • You have to create an orientation towards decision making and action. While reviewing data on which to make a decision is important, you don’t want to get so caught up in data review that you end up studying all the sides of a circle. At some point, a decision needs to be made and action taken. If you make the wrong decision, make another to make it right. Customers and clients want fast action; if you can deliver it correctly, you have a competitive advantage.
  • All of the processes within your company must be results driven. Sometimes as companies grow they create layers and layers of rules and procedures. Eventually, they put too many in place and find it difficult to undo them because they have become deeply engrained into the company’s daily operations. The result is that the company becomes slow and cumbersome in the delivery of its service promise – it loses any hope of having a competitive advantage. The leader needs to cut through this bureaucracy (and all of the obstacles that it creates) and eliminate anything that slows down the decision making process and impedes the achievement of the company’s goals.
  • The leader needs to re-focus his team’s attention on achieving measurable outcomes – real and measurable results. When companies exist just to maintain the status quo, their teams focus on and measure the wrong things. To them, checking off items on a project list is how they define successful. They become lost in the weeds of tasks and don’t give the desired outcome the attention it deserves.

All around us, every day, we experience what the lack of a sense of urgency looks like. As such, it stands to reason that if you make the decision to create and nurture a strategy built around a dynamic and ongoing sense of urgency, you will earn a competitive advantage. Am I right?

So what are you waiting for?

See Spot Run – Effective Leaders Know How to Keep it Simple!


Nothing is ever really as hard as it first appears to be. I have often joked that there is something in our genetic make-up that kicks in each morning that tell us “look for something real easy and then try to make it harder than it needs to be”.

The fact is, we sometimes tend to make things – like making business decisions, harder or more complicated than they need to be. Why? Because we do. We over-think the situation and loose site of the root cause and the best solution. I have found in my real world experiences, that when a business leader does this, they not only hurt their business but their team as well. When you don’t keep it simple, you damage your ability to build trust with your team and boost their performance. When working with clients as their executive business coach, getting through this barrier can be challenging until they resolve to let go of this damaging habit.

 

We even think that we have to be perfect in our solutions. Let me let you in on a little secret – people who try to be perfect are usually procrastinators! They live in a world of “getting ready; to get started; to commence; to begin” – they are always at the starting line; waiting and waiting…while others are getting ahead and making progress. This last point is something that I cover in detail in many of my talks when I urge audience members to “Be Fearless; Step Up and Play Big“.

We get distracted by what might or could happen until we overwhelm ourselves with layers and layers of “perceived” complexity, confusion and (here’s the big one) fear. We eventually confuse others working with us. We let this confusion literally “stop us in our tracks”. We create more “crossroads and barriers” in our professional and personal lives than are necessary.

Here’s what you can do?

1. Learn to think, speak and write in simple sentences – noun, verb, object
2. get all of the input you need to understand the root cause/issue – get it down on paper
3. define what needs to be done – write it down step by step
4. eliminate all of the unnecessary steps (unnecessary steps make it complicated)
5. understand that it is ok and necessary (to be an effective leader) to make decisions based on imperfect data
6. do it, measure progress and results
7. if the desired result is not achieved; don’t give up, make another decision to make it right
8. stay focused

Sounds simple, right? You bet it is – it’s hard work but it doesn’t have to be complicated. Unless you decide to make it difficult. The choice is yours. Which path will you choose?