I’ve always encouraged clients, readers and audiences to control their daily destiny by owning the first 15 to 20 minutes of each day before they “officially” start – you know, answering e-mails; text messages and responding to missed calls. These first 15 to 20 minutes are really designed to help you get the right mindset in place for the day. I believe that your mindset will determine the type of day you will have. Hence whatever you can do to put in place the right one, you should do. Right? So here are 7 very simple steps you can take. As you will note, they represent positive and specific “self-talk.” Continue reading
I’m always amazed when I meet business owners or executives who think that they can simply copy someone else’s successful action and it will automatically be successful for them.
While the concept makes sense, it’s dangerous to assume that it’s a simple “cut and paste” process. Simply copying what another organization does not mean it will be successful for your organization.
Yes, you should study what others do and “adapt” those tactics that make sense to your business. The keyword is what you do to “adapt” that technique.
When you just “copy and paste” what others do into your business, you quickly lose your identity and what makes you and your business unique to your buyers. In other words, you’re following the crowd and you become more concerned with monitoring average performance versus creating significant differentiators for your business. I learned a long time ago that the definition of average is the best of the worst and the worst of the best. Hardly a place where you should expect to be successful either in the short-term or, for that matter, the long-term as well. Continue reading
It’s time to forget about the traditional type of job descriptions we use in business today.
In my opinion, the typical job description is a very static document that is used only once in either employment or in training of a team member. In most cases, it is shown to the individual once and then forgotten about until something goes wrong, and we waive it at them stating, “You didn’t do your job.” Very few of you (if any) come to work each day and decide to update your job descriptions. So deal with it—in its current format it’s useless!
What I suggest to my clients is that when they are ready to define a job, they do it in two steps.
First, create a statement of the “essence” of the role in which you define specifically:
- Why the job exists;
- What you expect in terms of a result or outcome from it;
- How that outcome “contributes” to your company’s performance and growth; and,
- How the company and its customers benefit from having this position.
From the answers to these questions, we make the document more relevant to the job at hand by identifying what the company is trying to accomplish in both the short- and long-term.
Plus, it shows the employee very clearly where and how they can contribute, and where they can make a difference. When this occurs, you increase the chances of the employee becoming engaged and focusing on doing the right things at the right time on a consistent basis.
After you’ve created this “essence” statement, you’re in a better position to create a list of both the strategic and tactical job duties for the position that support this opening statement. You would identify the top 8 to 10 key tasks that you want the person in the role to perform. Not only does this help the individual understand the scope of their responsibilities and accountabilities.
In addition to the above, if you define a position in the way in which I am suggesting, you have a better chance of developing a meaningful training plan for that individual which would include specific measurable items that can be tracked.
What’s the next step? Write your own “essence” statement. You might be surprised to learn what you are supposed to be doing.
The video included with this week’s Wake-Up Call is all about how one – YOU – can step up and play big.
To Step Up and Play Big, you recognize that you – and you alone – are responsible for your life, career, business and future, and that you can create situations where you are the master of your circumstances and not a victim. As such, you’re always looking for ways to enhance existing habits and if needed, learn new ones that will help you elevate your game so that you’re using your full capabilities.
When you Step Up and Play Big, you consistently live your life and demonstrate your full capabilities with “quiet confidence” – that is, there is no need to talk about what you do or how well you do it; your actions are all that others need to see. Finally, you know that to Step Up and Play Big will require that you learn to confront fear and take risks to move forward.
At the end of the video, I challenge you to identify one thing you will start doing to Step Up and Play Big!
Complacency is the single most dangerous threat to a business. It shows itself throughout the culture within the organization. The symptoms become evident when we see actions that support beliefs like “maintaining the status quo” or “it worked fine the last time” or “don’t rock the boat” or “if it isn’t broke don’t fix it” or the most infamous statement of all: “That’s the way we always did it.”
When you let complacency take hold in your organization the following outcomes are likely: Continue reading
“Every morning in Africa, a gazelle wakes up. It knows that it must run faster than the fastest lion or it will be killed. Every morning, a lion wakes up. It knows that it must outrun the slowest gazelle or it will starve to death. It doesn’t matter whether you’re the lion or the gazelle – when the sun comes up, you’d better be running.” – Author Unknown
So, to be clear, the story is not just about running. It’s about something far more important. The story underscores the importance of having a clear and specific “purpose” that you will focus on at the beginning of every day. Both the lion and gazelle start each day with a clear and specific purpose. Do you? Do you know what you need to do each day that will move you and your organization closer to your goals? Or, do you start each day dealing with whatever comes first whether it’s important or not? Are you prone to activity just to convince yourself that you are busy or is your activity directed towards the achievement of your purpose? Be honest with yourself.
When you lack a clear and specific purpose, you leave yourself open to any one of the following scenarios: Continue reading
I’m often asked what skills or habits are the most important ones to possess if one is to consistently achieve success. From my own observations and work with current and former clients, here are the ones that I believe are the most important. They are not the only keys to your success, but when you master them, you will have built the foundation needed to support other important habits. Continue reading
Coaching is about growing and moving forward through changes in behavior. Many people can offer advice, however very few can coach, and even fewer can move you forward. Almost daily I witness so-called coaches who paid to be certified, but have little if any practical real-time experience. They like to call themselves a coach, but have no clue as to how serious their role will be. And what the implications could be to the individual who believes their canned message and engages them.
A coach must earn the right to be your trusted guide, with whom you can share your hopes and aspirations in confidence that he/she will meet your needs by:
- Holding you accountable.
- Guiding you to develop and refine your ideas.
- Being a resource by sharing a wealth of business growth strategies.
- Providing you with the contacts you need.
- Giving you a perspective from the outside, looking in.
Business today is a race for growth and efficiency. It’s a race with few rules. Why try to forge your own path through the thick undergrowth of trial and error, traditional thinking, and lack of information and exhaust yourself far short of the finish line? Invest in yourself with a coach…but, the right coach. I hope my video will help you make this important decision.
Goal setting is as important in your personal life as it is in business. The most common denominator in all the self-help literature and books is the importance of goal setting.
Despite their obvious value, our experience with goals has shown that some are good at setting goals, sticking to them and achieving great results, while others can’t keep a New Year’s resolution to stop smoking for two days in a row.
Here is the key point to keep in mind: winners have specific goals. Without specific goals, there is no way you can determine the most important tasks. There is nothing more powerful to your workday than knowing your purpose and executing it in an effective manner. Your life will take on a real meaning once you begin to adopt a goals mentality and focus. Continue reading
Wikipedia tells us that “delegation” is the assignment of authority and responsibility to another person to carry out specific activities. The person who delegated the work, however, remains accountable for the outcome of that work. Delegation is supposed to empower a subordinate to learn and to make decisions. It is a shift of decision-making authority from one organizational level to a lower one. Continue reading