It’s amazing how everyone agrees that the quality of your team will determine the quality of your business. Yet many still approach the hiring and selection of employees as a burden or something you “have to do.” Well, you have to do it! And you had better be doing it right if you want to avoid mistakes, lost money and productivity, and cause your customers to go elsewhere. Listen in as Chris goes over these 3 critical points – but only if you want to create a great team that delivers great results.
There is a tale out there of a young and inexperienced seeker of knowledge who one day climbed to the top of the mountain to question and learn from the wisest and most revered man in the village.
The young man asked – “Where does wisdom come from?” The old man replied – “Good judgement” Then he asked – “Where does good judgement come from?” The old man stared intently at him and said – “Experience” Not satisfied, the young man asked – “Where does experience come from?” With a smile on his face the old man responded – “Bad judgement”
I’m sure that many of you have heard this story or one very similar to it. But what can we take from it? If it is wisdom and the best experience you seek, try starting with these 5 points:
You can’t always be right; accept it, but learn to keep your mind open to the possibilities that are out there.
9999% of the mistakes you make won’t kill you or anyone else. Never fear making a mistake because they offer excellent learning opportunities. What you learn from them will enhance your life. When you make a mistake, make a glorious recovery. And, try not to make the same mistake twice.
Learn to take smart risks – the road to success has “risk stops” along the way. Evaluate them and decide the right action. Don’t let the fear of risks derail you. As the story goes, the only way a turtle can move forward is to stick his neck out – be the turtle when appropriate.
Stop focusing on the tasks; don’t let a sheet on a yellow pad with lines drawn through “make work” tasks define you. Focus on the right ones and look to create value, not activity.
Trying to be perfect is not only impossible but boring and a waste of valuable time and energy. Strive to give 100% of your best effort 100% of the time.
How often do you find yourself in a situation where the person you’re speaking to is just not getting what you’re trying to say? Good communication is about getting all the moving parts working together – without friction. Here’s how to get rid of the friction and communicate better.
Throughout my corporate career, I was always in a leadership position with my team depending on me to do the right thing to help them learn and grow to perform at their best level. Why? Well, simple really, because the single most important factor that will determine the success of your company is the quality of the team you assemble, develop and use. Or, in other words, lead.
Leaders succeed by getting the right results on a timely basis. You achieve those results from the work performed by your team – not you alone. If you accept that, then how you help your team find, develop and properly use their full capabilities to bring out their individual and collective greatness is a leader’s most important task.
As such, a leader can only be as good as the performance of their team. And, the team will only be as good as the limitations the leader places on their own performance. In other words, your team will mimic – repeat – your best work habits and your worst work habits.
So, the question to ask yourself is, “Are you setting the best leadership and example you can for your team?” Continue reading →
In today’s challenging business environment, everyone struggles with how to get more done, work harder and longer hours, multi-tasking (multi-dumb!), working faster along with a full range of tricks and shortcuts. Yet despite everyone’s best intentions, the struggle continues every day at desks all around the world.
So, the solution may just be something simpler but challenging for those so set in their ways that they are unwilling to fully embrace the degree of personal change required. Here are the 4 steps – habits – you should consider adopting: Continue reading →
Successfully running any type of business – whether small, medium or big – is hard work and requires the leader to possess a great deal of consistent clarity, focus, self-discipline, perseverance and resilience. These are some of the key skills needed for what I refer to as “Driving Business Growth.”
While the work associated with “Driving Business Growth” is hard, it is very doable. One of the keys to success is to break down the components of success into smaller and more concise – easily understood – elements to make them easier to act upon. To stress their importance, I refer to them as “Laws” in today’s Wake Up Call. The four laws shown here provide you the opportunity to build the footing and foundation for your success journey. Continue reading →
To achieve success, you have to know how to deal with distractions – and we all know that there can be a lot of them. Sometimes we allow them to get us off course. Distractions like moving from crisis to crisis, or being pulled in multiple directions take a serious toll on us mentally, physically and financially.
Here are several things that you can take action on to effectively manage distractions: Continue reading →
The basic tenant of leading anybody is to understand people. Understand how to select the right people, empower those that you selected, and then let them get on with what they have to get done.
Anyone can rise above and beyond their present level of performance. You need to re-energize yourself and commit to taking the right action.
You can control your destiny. It all starts with making a choice, deciding what you want, and then taking the necessary steps to achieve your goal.
Lead from the front and set an example. Don’t expect someone else to do it if you’re not willing to do it first.
Get up every morning, look yourself in the mirror and ask: What can I do better today that I didn’t do yesterday? Continue to raise the bar and set your expectations higher.
You need to have passion for what you’re doing and a plan to be successful. See clearly where you want to be in the future, and then formulate the steps it will take to get there.
You don’t have to be the best, just be good, which leads to better, and then best.
There are a lot of “bests” out there and it can be tough to compete. But, if you brand yourself properly and are bringing something to the table that hasn’t been done before, you’ll soon become the “best.”
Invest in knowledge for yourself and your team, and then use it. It doesn’t matter how good your plan is, it’s all about how well you execute it. Your plan is only as good as the people, skills, attitude, and knowledge that you have in place at that time.
Failure happens. When it happens to you, learn from it. And when you fail, fail fast and keep moving. I follow and subscribe to the following mantra when mistakes or failure happens: “Own it, Fix it, Learn from it and Move on.”
At any point in time, we find ourselves having to deal with a variety of problems. Some are big; others are small. Some we create and others land in our lap, as a result, someone else’s actions (or lack of actions). Some are valid, while others are just unnecessary distractions. Regardless of how it is described, they are problems and we are paid to solve them.
To effectively solve a problem, you have to have a clear understanding of its cause and impact. However, many of you spend way too much time and energy focusing just on the problem – its cause and its impact – and not enough time and focus on taking action to get to the solution. In essence, many find themselves “obsessing” about the problem, leading to detrimental results for the individual and their organization. It’s almost like digging a hole and pulling the dirt back in on top of you. Your frustration, stress and negative emotions grow unchecked. As this occurs, you basically eliminate any chance you might have to get past the emotional “clutter” (yours and others) to find a way forward to a solution.
None of us can maintain a high level of unchecked activity every minute of every working day. Often, this type of “work as fast as you can” approach leads to mental and emotional exhaustion which invariably leads to anxiety and causes overwhelm. And, that brings on the frustration at the end of this downward spiral. Productivity is lost, service goes down the drain and it basically turns into a lousy day.
Most of the time when we are stalled and frustrated, we get easily side-tracked and distracted, then get caught up in “busy work” which usually has no value.