Becoming a better leader isn’t easy. The fact is, not everyone can or will become a great leader. However, everyone can become a better leader than they are today – if they make the choice to do so. Becoming a better leader requires hard work and focus, but it is far from impossible.
The one common trait shared by those who desire to become a better leader is a commitment to continuous and ongoing learning. They want to be better and they work at it every day! They just don’t talk about it; they act on it every day. They put personal growth and development at the top of their daily and strategic agenda. Becoming a “better leader” is an ongoing effort.
The next area “better leaders” focus on is how to add to their knowledge base by learning new skills that will help them deliver even better results. How do they accomplish this? Consider some of these points: Continue reading →
As more and more people find employment during this growing economy it is creating a burden for employers trying to fill open positions. Highly and even moderately skilled workers are being hired at a rapid pace creating a challenge for all employers trying to fill their open positions.
Part of the solution for this challenge is for employers to willingly relax their skills requirements and begin to place greater emphasis on a candidate’s attitude. A rule of thumb which I have always followed simply states that you can always teach someone the required skills for a job, but you can’t teach them the right attitude. Hence, if forced to choose, I would always take attitude over skills.
In order to properly evaluate a candidate’s attitude, the interviewer needs to use more of a behavioral style of interviewing versus asking the typical questions that most of us use. In a behavioral interview, you are attempting to evaluate how the candidate will respond in different types of scenarios like working with other team members, handling problems, handling less than happy customers, avoiding conflict in the workplace and many other situations. All of this puts a big spotlight on the questions asked and how you prepare for the interview.
However, as I will explain, using a behavior-driven interviewing style is probably a good thing and something you should be doing more of regardless of the “hot” employment environment we are currently experiencing. Continue reading →
I have several clients who are each trying to hire the “right” person for key positions within their companies. Today’s tight labor market makes this important task that much more challenging.
I’m always amazed how everyone agrees that the quality of your team will determine the quality of your business. Yet many still approach the hiring and selection of employees as a burden or something you “have to do.” Or, even worse they just want to get it behind them and hire the first person they “think” is the right one.
Well, here’s a fact: Selecting – not just hiring – the right person is something you must do! And you had better be doing it right if you want to avoid mistakes, lost money and productivity and causing your customers to go elsewhere.
Let me share with you the advice that I give each of my clients which works.
To start with, here are 3 sure-fire ways to make certain that you can hire the wrong employees. Here’s the point (just in case you need to hear it): Do the opposite! Continue reading →
Most leaders “say” they want feedback, yet leaders today struggle with how to provide it in an effective and constructive way. But for our purposes today, Chris’ podcast will focus on how you as a leader can ask for it and accept it. Why is this important? Simple really: because the true mark of a courageous leader isn’t measured by how many tough situations are handled, but in how they create openness in their company that encourages the giving and accepting feedback at all levels.
To be successful as a leader, there will be times when you will be faced with making tough or difficult decisions.
Some often delay making tough critical decisions because they fear criticism, making people angry or that they will be disliked because of their action. They’re right! There will always be someone who will be unhappy or angry. But that doesn’t change the fact that the decision needs to be made.
Yet, despite this, some will jump through hoops to avoid taking timely and complete action. I (you) see this struggle all of the time. This approach can be a fatal error for a business leader in situations where success sometimes hangs in the balance based on their ability to make tough decisions on not-so-perfect information.
When you have a tough decision to make, first be clear about the outcome you want to achieve and then second, take deliberate and focused action. Get tough decisions behind you so you can focus on moving forward. It takes bold action to achieve bold results. Nothing ever gets better by ignoring it.
Here are six proven steps that will help you “be the leader” needed to make tough, important and usually unpopular decisions: Continue reading →
Decision making is a key leadership skill. How do you, as a leader, communicate a decision so that everyone buys in? If you’ve gone through all the trouble of coming up with a decision, you want everyone on board. So what happens when not everyone buys in? Chris explains…
Many try to do everything in their business with the end result being a business that gets nothing done correctly or efficiently. If you want to grow your business successfully, then you need to understand the importance of having the right systems in place so the right things get done; in the right way by the right people. In today’s podcast, Chris explains a simple rule: Systems run your business; your people work your systems and you lead your people.
It’s Memorial Day! As a result of the current three day weekend arrangement and activities associated with it, we can become easily distracted from the day’s original meaning and the traditions aligned with it. One such tradition, conceived by poet Morina Michael, was to wear red poppies on Memorial Day “in honor of those who died while serving the nation during war”.
We cherish too, the poppy red That grows on fields where valor led. It seems to signal to the skies That the blood of heroes never dies.
– Morina Michael
Memorial Day is that one day (but there should be more) when we stop and honor those who made the ultimate sacrifice in our nation’s service – to protect and preserve the freedoms we enjoy.
The phrase, “We have met the enemy and he is us,” found it’s origin during the War of 1812 in which Commodore Perry reported, “We have met the enemy and they are ours,” to William Henry Harrison after the Battle of Lake Erie.
Cartoonist Walt Kelly, modified Commodore Perry’s quote to, “We have met the enemy and he is us,” in a cartoon he created in 1970 celebrating the first Earth Day in 1970. The message being that man – from his treatment of the earth – is the planet’s enemy.
In business, many spend a great deal of time focusing on, and even obsessing over, what their competition – their perceived “enemy” – may be doing to steal customers and market share. They fear that the competition will enter their space, and provide service and products equal to or better than what they are providing. This fear consumes them and their every waking moment. Yet, there is very little, if anything, one can do to influence or control what the competition will or will not do. Continue reading →