You approach your role with an organized and focused “get it done now” sense of urgency.
You focus on results, not just “to do’s”.
You know how to evaluate risks that need to be taken and act only on the correct ones.
You practice positive self-talk that encourages you to believe in your abilities and properly challenge yourself.
You talk with others in a respectful but confident manner.
You are organized and in control; you can’t even spell “overwhelm” let alone talk about it.
You have no interest in blaming others or being overly critical of yourself (no self-guilt); you know that these activities (blame and guilt) wastes time and creates unnecessary emotional distractions.
You ignore negative feedback based solely upon negative opinions lacking any constructive alternatives.
You don’t worry about things you cannot control; you focus on what you can influence or direct.
You work on executing the fundamentals as best as you can, keeping everything as simple as possible.
It’s amazing how everyone agrees that the quality of your team will determine the quality of your business. Yet many still approach the hiring and selection of employees as a burden or something you “have to do.” Well, you have to do it! And you had better be doing it right if you want to avoid mistakes, lost money and productivity, and cause your customers to go elsewhere. Listen in as Chris goes over these 3 critical points – but only if you want to create a great team that delivers great results.
Of all the skills the best leaders possess, the most important one – in my opinion – is the ability to listen effectively.
When you listen effectively, you learn the right information. The right information is everything you, as the leader, need to properly assess a situation and in turn, make the right decision to get the right things done. Plus, listening effectively sends the message that “you care.”
Listening is a difficult skill to learn and master because it requires you to use your very best effort and focus to:
Sort through the clutter and emotion that often is associated with some conversations.
Ignore the distractions that are a part of all our days.
Eliminate all the unnecessary and unsolicited opinions of those involved.
Get the right facts.
There is an old expression “There are two sides to every story and then there’s the truth.” That sums up the challenges associated with being able to listen effectively. Continue reading →
In today’s challenging business environment, everyone struggles with how to get more done, work harder and longer hours, multi-tasking (multi-dumb!), working faster along with a full range of tricks and shortcuts. Yet despite everyone’s best intentions, the struggle continues every day at desks all around the world.
So, the solution may just be something simpler but challenging for those so set in their ways that they are unwilling to fully embrace the degree of personal change required. Here are the 4 steps – habits – you should consider adopting: Continue reading →
Many of you go through life constantly worrying or obsessing over what others might think about you. You go out of your way to be liked; so much so you even compromise on your own values. You try way too hard to be part of who you perceive to be the “in” crowd. Most of these “crowds” really don’t care about you, so you end up being “alone” in a group. Why not be your own “in” crowd and attract the right people to be with? Stop looking for permission to act even though no one’s permission is needed. You are driven to want to be liked versus being respected. Stop sacrificing your own self-esteem and self-worth for others. Be the person who you respect first—the rest becomes easy after that.
Each of us at some point or another deal with “Clutter” – mentally and more frequently in our office – specifically on our desks and work areas. Uncontrolled clutter can be devastating to you and your team, and it sends the wrong message to your customers.
Early in my career I suffered from “clutteritis” (not sure if that’s a word but it fits here). I was at USLIFE and serving as Senior Vice President of Human Resources when I had to admit to and “own” the fact that I was suffering from clutteritis. This revelation took place for me when my boss – the Chairman & CEO – walked into my office took one look around and said, “Chris, if I ever wanted anything lost, I would send it to you!” Then he turned around and left. Multiple files on my desk, more on the floor and yet even more debris on my windowsill. I was losing the clutter battle and didn’t realize it.
That day and those words have stuck with me over the years.
I use this story periodically with my clients. A close cousin to clutteritis and a symptom of it is multi-tasking (or as I call it “multi-dumb”). But being “multi-dumb” will be the subject of a future Wake-Up call. Continue reading →
In line with the concept of “Driving Business Growth” I would urge you to listen to the kick-off episode of my new “Driving Business Growth” Podcast Series. This first one is a critical component of improving your productivity and, in turn, your success. It asks and answers the question, “Who Do You Need To Be” to achieve real, measurable and sustainable success? Let me know what you think of it.
A podcast series for business leaders, CEOs, entrepreneurs and business professionals designed to provide valuable knowledge and techniques on how to drive the growth of your business. Executive Coach, Motivational Business and Leadership Speaker, and Best Selling Author Chris Ruisi will cover important topics such as Enhanced Personal Productivity; Developing and Maintaining the Right Mindset; Building Effective Systems to Run Your Business; Leadership Skills for Success and How to Select and Retain the Right People.
To achieve success, you have to know how to deal with distractions – and we all know that there can be a lot of them. Sometimes we allow them to get us off course. Distractions like moving from crisis to crisis, or being pulled in multiple directions take a serious toll on us mentally, physically and financially.
Here are several things that you can take action on to effectively manage distractions: Continue reading →
We cannot control many of the outside forces or events that bombard us every day. Focus on what you can control.
Get moving. Don’t stand there and think; get clear on your desired outcome and take the first step, then another. Consistent and focused action gets results; you stall…you lose.
The one thing that we have absolute, complete and total control over is our mind and the thoughts we harbor in it. Stop focusing on just the negatives.
It’s time to start focusing on possibilities, rather than on limits and obstacles. You need to set yourself free. This means you must give yourself permission to dream and to take risks.
Real limits will not box you in because you can always find a way to deal with them. It is the false ones you are carrying around in your mind that become the self-imposed prison of your dreams and goals.
Self-doubt is what does the most damage. Don’t give it any mental space.
The best way to not give doubt any mental space is to fill your mind with dreams, goals and a vision, and act like success is your only option.
I read once that if you give the world the best you have, the best will come back to you. John Wooden the legendary basketball coach at UCLA once said, “Things turn out best for people who make the best of the way things turn out.”
Now, I know we are dead for a long time; the fact is you only get one life, so why not get the most out of it? Make it a point to have fun. Taking life too seriously will kill you. You work hard so there should be no guilt associated with the pursuit of happiness and the enjoyment of your life.
Make time every day to be grateful for all that you have; maybe the first thing in the morning or the last thing every evening. Many spend far too much time obsessing either over what others have or what is missing in their own life. If you want more, then pursue it.
None of us can maintain a high level of unchecked activity every minute of every working day. Often, this type of “work as fast as you can” approach leads to mental and emotional exhaustion which invariably leads to anxiety and causes overwhelm. And, that brings on the frustration at the end of this downward spiral. Productivity is lost, service goes down the drain and it basically turns into a lousy day.
Most of the time when we are stalled and frustrated, we get easily side-tracked and distracted, then get caught up in “busy work” which usually has no value.