Tag Archives: self-confidence

Systems and Customer Care

Chris Ruisi Driving Business Growth Podcast

There is a simple yet critical business fact you must understand when discussing the importance of systems in your business. The fact is this: Systems run your business and your team works your systems. Systems, when developed, implemented and utilized properly create consistency in your business—and customers love consistency. Why? Because consistency builds trust, trust builds relationships and relationships build businesses. In today’s podcast, Chris will walk you through these important concepts.

 

 

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Chris Ruisi

What Other People Think About Me is None of My Business

Many of you go through life constantly worrying or obsessing over what others might think about you. You go out of your way to be liked; so much so you even compromise on your own values. You try way too hard to be part of who you perceive to be the “in” crowd. Most of these “crowds” really don’t care about you, so you end up being “alone” in a group. Why not be your own “in” crowd and attract the right people to be with? Stop looking for permission to act even though no one’s permission is needed. You are driven to want to be liked versus being respected. Stop sacrificing your own self-esteem and self-worth for others. Be the person who you respect first—the rest becomes easy after that.

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Chris Ruisi Learn

Learn Something Every Day

It’s been said that a day without learning is a day without living. When you stop learning or close your mind to learning, you become stagnant and you die – first intellectually, then emotionally and then…well, you know. As Stephen Covey wrote in his “7 Habits…” piece – always sharpen the saw. Coach Wooden once said, “It’s what you learn after you think you know it all that counts.” Always ask yourself, “What can I do to improve?”

Once you have learned something, practice it until you are good at it. Real success comes from those who practice; in life, there is no room for “winging it”. Coach Lou Carnesca of St. John’s University said it best, “Nothing takes place on the court that doesn’t first take place in practice.”

Let me share with you some things that I have learned over the years… Continue reading

Chris Ruisi What I Know

Here’s What I Think

  1. We cannot control many of the outside forces or events that bombard us every day. Focus on what you can control.
  2. Get moving. Don’t stand there and think; get clear on your desired outcome and take the first step, then another. Consistent and focused action gets results; you stall…you lose.
  3. The one thing that we have absolute, complete and total control over is our mind and the thoughts we harbor in it. Stop focusing on just the negatives.
  4. It’s time to start focusing on possibilities, rather than on limits and obstacles. You need to set yourself free. This means you must give yourself permission to dream and to take risks.
  5. Real limits will not box you in because you can always find a way to deal with them. It is the false ones you are carrying around in your mind that become the self-imposed prison of your dreams and goals.
  6. Self-doubt is what does the most damage. Don’t give it any mental space.
  7. The best way to not give doubt any mental space is to fill your mind with dreams, goals and a vision, and act like success is your only option.
  8. I read once that if you give the world the best you have, the best will come back to you. John Wooden the legendary basketball coach at UCLA once said, “Things turn out best for people who make the best of the way things turn out.”
  9. Now, I know we are dead for a long time; the fact is you only get one life, so why not get the most out of it? Make it a point to have fun. Taking life too seriously will kill you. You work hard so there should be no guilt associated with the pursuit of happiness and the enjoyment of your life.
  10. Make time every day to be grateful for all that you have; maybe the first thing in the morning or the last thing every evening. Many spend far too much time obsessing either over what others have or what is missing in their own life. If you want more, then pursue it.

 

Chris Ruisi - Emotion to Solution

Get Past the Emotion to Get to the Solution

At any point in time, we find ourselves having to deal with a variety of problems. Some are big; others are small. Some we create and others land in our lap, as a result, someone else’s actions (or lack of actions). Some are valid, while others are just unnecessary distractions. Regardless of how it is described, they are problems and we are paid to solve them.

To effectively solve a problem, you have to have a clear understanding of its cause and impact. However, many of you spend way too much time and energy focusing just on the problem – its cause and its impact – and not enough time and focus on taking action to get to the solution. In essence, many find themselves “obsessing” about the problem, leading to detrimental results for the individual and their organization. It’s almost like digging a hole and pulling the dirt back in on top of you. Your frustration, stress and negative emotions grow unchecked. As this occurs, you basically eliminate any chance you might have to get past the emotional “clutter” (yours and others) to find a way forward to a solution.

So, what’s the lesson? Continue reading

Chris Ruisi Frustrated

Help! I’m Frustrated (And, I Don’t Know What To Do)!

None of us can maintain a high level of unchecked activity every minute of every working day. Often, this type of “work as fast as you can” approach leads to mental and emotional exhaustion which invariably leads to anxiety and causes overwhelm. And, that brings on the frustration at the end of this downward spiral. Productivity is lost, service goes down the drain and it basically turns into a lousy day.

Most of the time when we are stalled and frustrated, we get easily side-tracked and distracted, then get caught up in “busy work” which usually has no value.

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Chris Ruisi Step Up and Play Big

Step Up and Play Big

It’s “that time of year” when many still feel all charged up and are committing to do what needs to be done to be better. Yet, a fair number of those commitments and promises will fall by the wayside creating another average year.

So, let me make it simple for you to understand that it doesn’t require a lot of extra effort to “Step Up and Play Big.” But, it does require that you make a choice to do so and then commit yourself to do the work that follows.

Here’s what it means to Step Up and Play Big: Continue reading

Chris Ruisi-Success 2018

10 Steps to Success in 2018

There is no better time than the present to reset your personal and business GPS. Here are 10 simple – and I mean simple – suggestions to guide you in your “adjustment.”

  1. What was the best thing that happened to you or your business in 2017? Why? Figure out a way to do it again in 2018.
  2. What were your activities on the best days you had in 2017? Do it again in 2018.
  3. What were the skills you used on some of your most productive days in 2017? Find ways to use those skills again in 2018.
  4. What were the moments with your family and friends in 2017 that gave you the most pleasure, satisfaction and happiness? Do it again in 2018.
  5. What were the things that you were most grateful for in 2017? Don’t lose sight of them in 2018.
  6. How many times in 2017 did you miss an opportunity to help someone or make someone feel good about themselves? Don’t miss those opportunities in 2018.
  7. How many times did you sell yourself short in 2017 and play it too safe? Start looking for ways to build your self-confidence in 2018.
  8. How many times in 2017 did you put your business or career ahead of your family? Stop abusing the real gifts and wealth in your life in 2018.
  9. How many times did you laugh at yourself in 2017? Find more reasons to laugh at yourself and have fun at your own expense in 2018.
  10. How many times in 2017 did you miss or put off an opportunity to invest in yourself and learn something that would make you better? Set a goal in 2018 to invest in yourself. When you get better, everything and everyone around you gets better as well.

 

Think About Chris Ruisi

Here’s Something to Think About

The Christmas and New Year’s Holidays are literally right around the corner.

It’s that time of year where we rush around trying to cram 52 weeks of caring and happiness into the 10 days between December 24th and January 2nd.

Why not try to spread your caring and happiness out over the course of the year? I think you’ll be pleased with the results.

Every year you make a promise to yourself to be better the next year but you repeat the same mistakes year after year.

You tell yourself that, “things have to change.” Change is hard. Things don’t have to change; you have to change! Continue reading