As more and more people find employment during this growing economy it is creating a burden for employers trying to fill open positions. Highly and even moderately skilled workers are being hired at a rapid pace creating a challenge for all employers trying to fill their open positions.
Part of the solution for this challenge is for employers to willingly relax their skills requirements and begin to place greater emphasis on a candidate’s attitude. A rule of thumb which I have always followed simply states that you can always teach someone the required skills for a job, but you can’t teach them the right attitude. Hence, if forced to choose, I would always take attitude over skills.
In order to properly evaluate a candidate’s attitude, the interviewer needs to use more of a behavioral style of interviewing versus asking the typical questions that most of us use. In a behavioral interview, you are attempting to evaluate how the candidate will respond in different types of scenarios like working with other team members, handling problems, handling less than happy customers, avoiding conflict in the workplace and many other situations. All of this puts a big spotlight on the questions asked and how you prepare for the interview.
However, as I will explain, using a behavior-driven interviewing style is probably a good thing and something you should be doing more of regardless of the “hot” employment environment we are currently experiencing. Continue reading →
As the leader, when you get better, your business gets better. How can you build your world of knowledge? What are you doing to make that happen? What are you going to do tomorrow to make you that much better today? Chris shares some advice.
I have several clients who are each trying to hire the “right” person for key positions within their companies. Today’s tight labor market makes this important task that much more challenging.
I’m always amazed how everyone agrees that the quality of your team will determine the quality of your business. Yet many still approach the hiring and selection of employees as a burden or something you “have to do.” Or, even worse they just want to get it behind them and hire the first person they “think” is the right one.
Well, here’s a fact: Selecting – not just hiring – the right person is something you must do! And you had better be doing it right if you want to avoid mistakes, lost money and productivity and causing your customers to go elsewhere.
Let me share with you the advice that I give each of my clients which works.
To start with, here are 3 sure-fire ways to make certain that you can hire the wrong employees. Here’s the point (just in case you need to hear it): Do the opposite! Continue reading →
To be successful as a leader, there will be times when you will be faced with making tough or difficult decisions.
Some often delay making tough critical decisions because they fear criticism, making people angry or that they will be disliked because of their action. They’re right! There will always be someone who will be unhappy or angry. But that doesn’t change the fact that the decision needs to be made.
Yet, despite this, some will jump through hoops to avoid taking timely and complete action. I (you) see this struggle all of the time. This approach can be a fatal error for a business leader in situations where success sometimes hangs in the balance based on their ability to make tough decisions on not-so-perfect information.
When you have a tough decision to make, first be clear about the outcome you want to achieve and then second, take deliberate and focused action. Get tough decisions behind you so you can focus on moving forward. It takes bold action to achieve bold results. Nothing ever gets better by ignoring it.
Here are six proven steps that will help you “be the leader” needed to make tough, important and usually unpopular decisions: Continue reading →
Decision making is a key leadership skill. How do you, as a leader, communicate a decision so that everyone buys in? If you’ve gone through all the trouble of coming up with a decision, you want everyone on board. So what happens when not everyone buys in? Chris explains…
Everyone wants to be a success. Yet very few realize the full measure of what it means to be a success. They end up settling for something less than what they originally set out to achieve. While success is personal to each of us, from my own observations there are common qualities and habits that the most successful people possess.
Look at this list of “10” ways successful people act and see how you measure up: Continue reading →
Many try to do everything in their business with the end result being a business that gets nothing done correctly or efficiently. If you want to grow your business successfully, then you need to understand the importance of having the right systems in place so the right things get done; in the right way by the right people. In today’s podcast, Chris explains a simple rule: Systems run your business; your people work your systems and you lead your people.
Right now, as you read this you are capable of significantly improving your performance if you have the courage to take that very first step to get started. And after that first step, the courage to take another and another until you have achieved your goal.
Your current habits define you. Do you have the courage to change those habits to help you re-define yourself to be the person you need to be to succeed?
Change is hard, and nobody really likes it because it makes you feel uncomfortable. To achieve your goals, you need to have the courage and stamina to push through that feeling of being uncomfortable so that you are comfortable with it and be the master of that change. Continue reading →
How do you move an organization forward? Chris discusses how decision making is a key skill needed to move a business forward. When confronted with a situation where you need to make a decision, there is a specific process to follow. Watch and learn…
At times, I’ve used a simple exercise with clients to help them understand that they need to get out of their own way.
I ask them to look at a mirror and tell me what they see. The initial usual responses are “me;” the next James Bond; some famous personality; etc. The list could fill this page.
I then explain that they are looking at the main culprit, problem or obstacle standing in the way of their success.
After 5 or so minutes, I ask them to look in the mirror and again tell me what they see. There are no more cute responses or so-called witty responses. They are now skeptical and have that deer in the headlights look, wondering if I’ve asked a trick question. Continue reading →