Author Archives: Chris Ruisi

Chris Ruisi Productivity

More “No”

I received some great feedback and comments from many of you regarding my last week wake-up call regarding the importance of saying “no” when appropriate.

During the week I had some subsequent conversations with clients about it and thought that it would be helpful to expand further on at least two areas where saying no is of critical importance to you, the development and the success of your company.

First, when you are working on something important to you and give in with a “yes” to the question “Do you have a minute?” you are basically giving up any control over your own destiny. Being a good leader doesn’t mean you are constantly available to everyone. It’s impossible to function effectively that way.
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Verbal Muscle - Chris Ruisi

The Year of “No”

As we embark upon the beginning of 2019 many are going through the annual resolution setting ritual. Goals are being set and promises made of which many will eventually be broken.

I’d like to suggest a different approach for you to achieve success and growth in 2019. It’s simple really but will require your very best commitment and self-discipline to follow it effectively. Simply stated, learn how to say “No” when: Continue reading

Why Are Systems Important?

Chris Ruisi Driving Business Growth Podcast

 

Systems are a critical aspect of every business, yet so many business owners and entrepreneurs are unable to wrap their heads around the concept of the importance and type of results systems can help them achieve. Effective systems help you eliminate having “too many balls in the air” and create consistency. In this episode, learn how and where systems can help you achieve greater efficiency and ultimately success.

 

 

 

 

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Driven to Failure Chris Ruisi

The Value Mystery

Recently a client, who is in the service industry, asked me what is value and how does he make sure that he is creating it properly for his clients?

In a broad sense, value is demonstrated by doing correctly, consistently and efficiently more than what you’re supposed to do.

As it relates to the relationship you build with your customers, you should consider the following: Continue reading

It’s not a perfect world, so deal with it!

Chris Ruisi Driving Business Growth Podcast

 

The world we live and work in is not perfect. We need to make the best decisions based on the information we have at that time. In this imperfect world, we have many opportunities to make decisions. And making no decision can be far worse. Learn the formula for success when it comes decisions and even mistakes.

 

 

 

 

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Are You Developing Your Team?

Almost daily, we read that with our improving economy and full employment, there are more open jobs than there are people to fill them. Hence, the retention of your best performers becomes a key management concern and objective for 2019 and beyond.

One of the best ways I know to retain your talent is to continue to develop them, so they grow – and achieve personal satisfaction – as your company grows.

Chris Ruisi-Learning StoolNow, some of you may be saying, “Well, we train our employees.” Stop thinking about training your team and make the mental shift to those activities that will “develop” them. To me, when people talk about training, they are often describing an event or meeting. On the other hand, when you focus on development, you are taking a more permanent and longer perspective to help “develop” and use the right behaviors versus a one-time event or class.

There needs to be three key components when you want to effectively develop your team to produce at a higher level on a more consistent basis.

This visual of a 3-legged stool will help you in understanding how these concepts work.

 

Here’s further information to help you understand the three components necessary to make your development activities successful:

  1. In line with what I stated above, the good performer employee must be given the opportunity to learn or acquire the new skill or knowledge.
  2. Next, they must be given the opportunity to apply the new skill or knowledge to their current role. Get them using the new skill as soon as possible. Discuss how you will want them to apply it even before they acquire it to help them focus on the goal you have set for them.
  3. Finally, they must be given the opportunity to receive feedback – constructive and meaningful feedback – from you on how they are doing in applying that new skill or knowledge. Providing your team member with the right feedback will help them learn their new skill faster and give them more self-confidence.

I cannot think of a legitimate reason why you wouldn’t follow this approach. Unless of course, you prefer mediocrity and disengaged employees.

 

You Management-Chris Ruisi

Managing Yourself

Chapter 5:  From “The Go-To Person’s Guide To Success”

Thought I would share with you a key success concept from my latest book – The Go-To Person’s Guide To Success”.

There is an old African fable about knowing your purpose in life, which goes something like this:

Every morning, a gazelle wakes up. It knows it must run faster than the fastest lion or it will be killed. Every morning, a lion wakes up. It knows it must outrun the slowest gazelle or it will starve to death. It doesn’t matter whether you’re the lion or the gazelle: when the sun comes up, you’d better be running.

When you know your purpose and believe in yourself, like the gazelle or the lion, you are more likely to successfully meet any challenge. This is especially true if you choose to manage your boss and be a go-to person in your company. My son Andrew knew his purpose. He wanted to be seen as a go-to person and he put together a plan to become one. It’s that simple.

To stay the course and move closer toward your purpose, you need to have a clear focus. We’ve all been advised to concentrate on the things we can control. Yet, we often find ourselves spending (wasting) the majority of our time on things we have no control over.

To illustrate this better, take a look at the visual I use with my clients when coaching them on the important concept of “you management”.

The large square on the outside represents the things you cannot control. There are way more things in life that we have no control over than there are things we can control.

I’m not sure what causes us to gravitate toward the larger square. Maybe it’s because of the sheer volume and size of it. If we have a better understanding of the detrimental impact the activities in the largest square have on our lives, our focus, and our purpose, perhaps we would be less inclined to give into those no-value, time-wasting distractions (much like those smelly Skunks!). The result will be a more effective use of our time and a severely decreased level of aggravation.

The middle square represents the things in life that you can influence. To be an effective go-to person, you have to also know how to be a person of influence, which means you are able to get others to see things your way or find a middle ground for compromise. We have more influence over things than we realize, but most people don’t spend too much time trying to influence others. We get too caught up in trying to win or prove our own point instead of looking for mutual win-wins for both parties.

The smallest square at the center is everything in our lives and our careers that we can control. It stands to reason that we should spend the most time concentrating on the things that fall inside the small circle. That is where we’re going to get the highest results and the most benefit. When you work on the tasks and activities you can control, you have the opportunity to produce outcomes that have the greatest impact on you, your boss, your customers, and your company.

If you find yourself tempted to wander off outside of the square you can control, refer back to this diagram and get re-focused.

If you found this little excerpt valuable, then buy the book now to invest in yourself and your future. Click HERE to get started.

 

Meetings! I Can Feel The Pain

Chris Ruisi Driving Business Growth Podcast

 

Think about how painful it would be if you had to catch a bowling ball in your teeth. Ouch! Catching a bowling ball in your teeth! What could be more painful than that? Simple – going to meetings. In this episode, Chris shares what you need to think about in order to make meetings less painful and more effective. Chris also reviews 10 factors to consider and act on to make the meetings you call or attend meaningful.

 

 

 

 

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Be Happy Chris Ruisi

Leadership = Decisions + Communication + Building Consensus

The best leaders always tend to make the best decisions in most cases. To be able to make the best decisions, you must have in your “toolkit” the ability to build consensus around a goal or issue and then properly communicate the actions to be taken, by who and by when.

Some of you approach decision making, consensus building and communication like a speeding freight train. How’s that working out for you? Make no mistake, there are those times when a direct approach is necessary. But it should not be the “norm”.

One of the most important lessons I write about in my new book – “The Go-To Person’s Guide to Success” – is that making the decision is actually the easy part. Getting everyone with different views to buy-in and comply is the real test of a leader. And that’s where consensus building and communication factor into the process.

From my experiences, I developed a 7-step process for communication that leads to consensus building within my team. If you follow it as designed, communication within your company will improve, as will the results you achieve. Continue reading