In my new book, “The Go-To Person’s Guide to Success”, I discuss in detail the importance of a leader not being the only “go-to person” in their organization. I stress that one of a leader’s primary responsibilities is to develop other “go-to people” so the company and the team can continue to grow.
Often, when I write about these people-strategy issues, the common question I hear is, “How and where do I start?”
As I discuss in detail in the book, the starting point is with questions – specifically six of them – that you can use with your direct reports or any other level of management within your organization. Assess each one of your direct reports, individually, against each of these 6 questions: Continue reading →
Most leaders “say” they want feedback. Yet, leaders today struggle with how to provide it in an effective and constructive way. In this episode, Chris focuses on how you, as a leader, can ask for it and accept it. Why is this important? Simple really: because the true mark of a courageous leader isn’t measured by how many tough situations are handled, but in how they create openness in their company that encourages the giving and accepting of feedback at all levels.
I, like many of you, like information in the simplest and most efficient way possible. If I want or need further explanation, I will ask for it or go look for it myself. It is in that belief that I wanted to share with you 5 very simple but very effective techniques, when used as described, that will make your job as the leader easier and more significant.
These techniques were developed over the span of my corporate career and from my work with my many and diverse coaching clients, and…from the many mistakes that I have made along the way. Continue reading →
In almost all of my client coaching relationships, the subject of the importance of a healthy sense of urgency comes up.
Creating a healthy sense of urgency doesn’t happen without a great deal of effort and commitment on the part of its leader to get the process started, and to have the courage to stick with it. Make no mistake, a sense of urgency culture starts with the leader.
To get started creating this sense of urgency culture within your company, consider the following: Continue reading →
It’s a known fact that effective systems run your business and when followed correctly will deliver consistent results that will keep your customers coming back. And they will bring their friends with them. Listen in as Chris explains 6 proven steps you can follow to effectively systematize your business.
Every day, we are fed with the challenge of addressing and solving problems. In many of those cases, you generally need to get information to guide you in developing the right solution. I have found – and coached many clients – that having a series of questions generally works best in not only helping get to the solution but in also helping to separate the emotion and frustration from the facts. Below are some of my “best” questions. The list is not all-inclusive. Rather, it’s provided to help you get started and to develop a list of your own “best” questions. Lieutenant Columbo would be proud of your work! Continue reading →
I can remember telling my sons, and later on, individuals who reported directly to me that I found perfection to be boring and frustrating. I urged them to pursue excellence, or, in other words, to do the very best they could with whatever they had at the time. You know, “play the hand you’re dealt” in the best way possible.
Individuals who pursue perfection – and many of us have met them (and some of you may be one of them) – are never satisfied. They are always looking for one more piece of information or data to help them make a decision or take action. Oddly, they never make that decision and end up frustrated and, in many cases, demoralized. They are, in fact, very unhappy people. I sometimes describe those seeking perfection as individuals who are “studying all of the sides of a circle.”
Unlike individuals who set stretch goals and who are resilient in order to effectively deal with setbacks, perfectionists aim high goals (and in some cases unrealistically) in order to demonstrate their value to others. Then, when they fall short they become brutally critical of themselves. This, in turn, leads them feeling that whatever they do is never enough. Perfectionism, left unchecked, can lead to serious mental health issues. I read recently that research suggests that being too hard on yourself can actually limit one’s ability to achieve success. Being perfect makes it harder to think clearly because of the stress that it causes.
Here are 5 simple actions you can take to offset any desires you might have to be perfect:
Focus on the best outcome you can deliver versus harshly judging yourself.
Focus on taking action to keep moving forward and learning as you go.
See mistakes as normal and as learning opportunities, and not as a “failing grade” on the imaginary report card in your mind.
Set realistic and achievable goals and celebrate small victories. Learn to give yourself a “high-5” at every opportunity that you can.
When being threatened by overwhelm and frustration, stop where you are and identify one positive action you can take – big or small (small is preferred) – that will change the momentum in your favor.
Give it your best effort. It’s really OK not to be perfect.
Productive people get more done, achieve better results and earn far more than everyone else by devoting maximum time on being “focused” on their top priority.
Focus is a matter of deciding on what things you’re not going to do. Great results are achieved by how narrow you can make your focus. You need to be doing fewer things for a greater effect or impact, instead of doing more things that only results in side effects.
We all have a hard time finding that one thing because we’re committed to too many other things. We tell ourselves several lies: Continue reading →
You hear it often: Companies want to hire people for the least amount of money, when it’s the “franchise players” that really help drive your business forward. Here’s how to ensure you nurture that investment…