I have several clients who are each trying to hire the “right” person for key positions within their companies. Today’s tight labor market makes this important task that much more challenging.
I’m always amazed how everyone agrees that the quality of your team will determine the quality of your business. Yet many still approach the hiring and selection of employees as a burden or something you “have to do.” Or, even worse they just want to get it behind them and hire the first person they “think” is the right one.
Well, here’s a fact: Selecting – not just hiring – the right person is something you must do! And you had better be doing it right if you want to avoid mistakes, lost money and productivity and causing your customers to go elsewhere.
Let me share with you the advice that I give each of my clients which works.
To start with, here are 3 sure-fire ways to make certain that you can hire the wrong employees. Here’s the point (just in case you need to hear it): Do the opposite! Continue reading →
Most leaders “say” they want feedback, yet leaders today struggle with how to provide it in an effective and constructive way. But for our purposes today, Chris’ podcast will focus on how you as a leader can ask for it and accept it. Why is this important? Simple really: because the true mark of a courageous leader isn’t measured by how many tough situations are handled, but in how they create openness in their company that encourages the giving and accepting feedback at all levels.
To be successful as a leader, there will be times when you will be faced with making tough or difficult decisions.
Some often delay making tough critical decisions because they fear criticism, making people angry or that they will be disliked because of their action. They’re right! There will always be someone who will be unhappy or angry. But that doesn’t change the fact that the decision needs to be made.
Yet, despite this, some will jump through hoops to avoid taking timely and complete action. I (you) see this struggle all of the time. This approach can be a fatal error for a business leader in situations where success sometimes hangs in the balance based on their ability to make tough decisions on not-so-perfect information.
When you have a tough decision to make, first be clear about the outcome you want to achieve and then second, take deliberate and focused action. Get tough decisions behind you so you can focus on moving forward. It takes bold action to achieve bold results. Nothing ever gets better by ignoring it.
Here are six proven steps that will help you “be the leader” needed to make tough, important and usually unpopular decisions: Continue reading →
Decision making is a key leadership skill. How do you, as a leader, communicate a decision so that everyone buys in? If you’ve gone through all the trouble of coming up with a decision, you want everyone on board. So what happens when not everyone buys in? Chris explains…
Many try to do everything in their business with the end result being a business that gets nothing done correctly or efficiently. If you want to grow your business successfully, then you need to understand the importance of having the right systems in place so the right things get done; in the right way by the right people. In today’s podcast, Chris explains a simple rule: Systems run your business; your people work your systems and you lead your people.
At times, I’ve used a simple exercise with clients to help them understand that they need to get out of their own way.
I ask them to look at a mirror and tell me what they see. The initial usual responses are “me;” the next James Bond; some famous personality; etc. The list could fill this page.
I then explain that they are looking at the main culprit, problem or obstacle standing in the way of their success.
After 5 or so minutes, I ask them to look in the mirror and again tell me what they see. There are no more cute responses or so-called witty responses. They are now skeptical and have that deer in the headlights look, wondering if I’ve asked a trick question. Continue reading →
We all want to feel confident in ourselves. Self-confidence is one the keys to our ability to accomplish more and grow personally and professionally. Many talk about wanting to increase self-confidence but few are prepared to willingly do what is required to actually become more self-confident. Chris explains how personal willingness involves taking ACTION. In other words, to be more confident means you’re willing to act to first satisfy yourself (and no one else) that you did your very best.
You approach your role with an organized and focused “get it done now” sense of urgency.
You focus on results, not just “to do’s”.
You know how to evaluate risks that need to be taken and act only on the correct ones.
You practice positive self-talk that encourages you to believe in your abilities and properly challenge yourself.
You talk with others in a respectful but confident manner.
You are organized and in control; you can’t even spell “overwhelm” let alone talk about it.
You have no interest in blaming others or being overly critical of yourself (no self-guilt); you know that these activities (blame and guilt) wastes time and creates unnecessary emotional distractions.
You ignore negative feedback based solely upon negative opinions lacking any constructive alternatives.
You don’t worry about things you cannot control; you focus on what you can influence or direct.
You work on executing the fundamentals as best as you can, keeping everything as simple as possible.
All the successful people I have met have one very important thing in common. They have goals and they use those goals to drive their actions and behaviors. Now all of you are thinking, well I have goals. My response to most you would be – no you don’t. You have desires, wishes, hopes and intentions. You lump those together to create a fair amount of clutter bouncing around in the 7 inches between your ears. If you had clear, specific and realistic goals and worked at them intelligently, consistently and relentlessly, you would be more successful.
I read an article recently while flying to somewhere from somewhere else which explained why most of our goals go unachieved. There were four main reasons – procrastination and lack of action; lack of confidence and belief; lack of clarity or focus or a clear vision; and finally, fear. Do any of these reasons strike a personal note with you? If so then you need to stop what you’re doing, right now and get started on a new path.
Graduation “season” is well underway. So for the new graduate, let me offer the following:
As you begin your life’s journey, you will come across more things that you will not like before you find that one thing that “clicks.” That search is a good thing because you are learning a lot as you go.
You’re at a great time in your life and it’s time to “get in the game.” Here are several points to keep in mind: Continue reading →