All the successful people I have met have one very important thing in common. They have goals and they use those goals to drive their actions and behaviors. Now all of you are thinking, well I have goals. My response to most you would be – no you don’t. You have desires, wishes, hopes and intentions. You lump those together to create a fair amount of clutter bouncing around in the 7 inches between your ears. If you had clear, specific and realistic goals and worked at them intelligently, consistently and relentlessly, you would be more successful.
I read an article recently while flying to somewhere from somewhere else which explained why most of our goals go unachieved. There were four main reasons – procrastination and lack of action; lack of confidence and belief; lack of clarity or focus or a clear vision; and finally, fear. Do any of these reasons strike a personal note with you? If so then you need to stop what you’re doing, right now and get started on a new path.
Developing and maintaining an ongoing sense of urgency should be the norm for any company wanting to take a competitive lead in their marketplace. In this episode, Chris explains how to build and sustain a healthy sense of urgency in your organization.
Some people, when they hear the phrase “a sense of urgency” immediately think that a crisis is brewing and the pace needs to be stepped up to get back to normal or what we commonly call the “status quo”. However, in today’s business climate and the ever-changing priorities that come with it, can any company really afford to “get back to status quo” for any extended period of time? I don’t think so.
Of all the skills the best leaders possess, the most important one – in my opinion – is the ability to listen effectively.
When you listen effectively, you learn the right information. The right information is everything you, as the leader, need to properly assess a situation and in turn, make the right decision to get the right things done. Plus, listening effectively sends the message that “you care.”
Listening is a difficult skill to learn and master because it requires you to use your very best effort and focus to:
Sort through the clutter and emotion that often is associated with some conversations.
Ignore the distractions that are a part of all our days.
Eliminate all the unnecessary and unsolicited opinions of those involved.
Get the right facts.
There is an old expression “There are two sides to every story and then there’s the truth.” That sums up the challenges associated with being able to listen effectively. Continue reading →
It’s a known fact, that consistency builds trust, and trust is one of the key attributes that a leader must have. Leaders need to constantly demonstrate to their teams that they can be trusted. When people trust someone, they tend to listen to that person and are willing to follow them. Acting in a consistent manner on several fronts is one if the best ways a leader can earn this trust. Listen to Chris today as he reviews these critical leadership action steps.
There is a simple yet critical business fact you must understand when discussing the importance of systems in your business. The fact is this: Systems run your business and your team works your systems. Systems, when developed, implemented and utilized properly create consistency in your business—and customers love consistency. Why? Because consistency builds trust, trust builds relationships and relationships build businesses. In today’s podcast, Chris will walk you through these important concepts.
Successfully running any type of business – whether small, medium or big – is hard work and requires the leader to possess a great deal of consistent clarity, focus, self-discipline, perseverance and resilience. These are some of the key skills needed for what I refer to as “Driving Business Growth.”
While the work associated with “Driving Business Growth” is hard, it is very doable. One of the keys to success is to break down the components of success into smaller and more concise – easily understood – elements to make them easier to act upon. To stress their importance, I refer to them as “Laws” in today’s Wake Up Call. The four laws shown here provide you the opportunity to build the footing and foundation for your success journey. Continue reading →
The basic tenant of leading anybody is to understand people. Understand how to select the right people, empower those that you selected, and then let them get on with what they have to get done.
Anyone can rise above and beyond their present level of performance. You need to re-energize yourself and commit to taking the right action.
You can control your destiny. It all starts with making a choice, deciding what you want, and then taking the necessary steps to achieve your goal.
Lead from the front and set an example. Don’t expect someone else to do it if you’re not willing to do it first.
Get up every morning, look yourself in the mirror and ask: What can I do better today that I didn’t do yesterday? Continue to raise the bar and set your expectations higher.
You need to have passion for what you’re doing and a plan to be successful. See clearly where you want to be in the future, and then formulate the steps it will take to get there.
You don’t have to be the best, just be good, which leads to better, and then best.
There are a lot of “bests” out there and it can be tough to compete. But, if you brand yourself properly and are bringing something to the table that hasn’t been done before, you’ll soon become the “best.”
Invest in knowledge for yourself and your team, and then use it. It doesn’t matter how good your plan is, it’s all about how well you execute it. Your plan is only as good as the people, skills, attitude, and knowledge that you have in place at that time.
Failure happens. When it happens to you, learn from it. And when you fail, fail fast and keep moving. I follow and subscribe to the following mantra when mistakes or failure happens: “Own it, Fix it, Learn from it and Move on.”
The success of any company is directly related to the quality of their team. As such, it stands to reason that you should be investing time and money in the training of your team to deliver the product and service – and experience – that you desire and, more importantly, that your customer desires.
Now, when I talk about training I’m also including that the team member is “proficient” in the task for which they were given the training. Far too many of you consider just showing a person how to perform a task is all the training they need. Without measuring their proficiency, you’re just wasting time and money. And, in my opinion, proficiency includes that they know not only the “what, when and how” but why they do it, who they do it for and where it all fits into the total picture of your business. Continue reading →