In my new book, “The Go-To Person’s Guide to Success”, I discuss in detail the importance of a leader not being the only “go-to person” in their organization. I stress that one of a leader’s primary responsibilities is to develop other “go-to people” so the company and the team can continue to grow.
Often, when I write about these people-strategy issues, the common question I hear is, “How and where do I start?”
As I discuss in detail in the book, the starting point is with questions – specifically six of them – that you can use with your direct reports or any other level of management within your organization. Assess each one of your direct reports, individually, against each of these 6 questions: Continue reading →
Most leaders “say” they want feedback. Yet, leaders today struggle with how to provide it in an effective and constructive way. In this episode, Chris focuses on how you, as a leader, can ask for it and accept it. Why is this important? Simple really: because the true mark of a courageous leader isn’t measured by how many tough situations are handled, but in how they create openness in their company that encourages the giving and accepting of feedback at all levels.
I, like many of you, like information in the simplest and most efficient way possible. If I want or need further explanation, I will ask for it or go look for it myself. It is in that belief that I wanted to share with you 5 very simple but very effective techniques, when used as described, that will make your job as the leader easier and more significant.
These techniques were developed over the span of my corporate career and from my work with my many and diverse coaching clients, and…from the many mistakes that I have made along the way. Continue reading →
In almost all of my client coaching relationships, the subject of the importance of a healthy sense of urgency comes up.
Creating a healthy sense of urgency doesn’t happen without a great deal of effort and commitment on the part of its leader to get the process started, and to have the courage to stick with it. Make no mistake, a sense of urgency culture starts with the leader.
To get started creating this sense of urgency culture within your company, consider the following: Continue reading →
It’s a known fact that effective systems run your business and when followed correctly will deliver consistent results that will keep your customers coming back. And they will bring their friends with them. Listen in as Chris explains 6 proven steps you can follow to effectively systematize your business.
Every day, we are fed with the challenge of addressing and solving problems. In many of those cases, you generally need to get information to guide you in developing the right solution. I have found – and coached many clients – that having a series of questions generally works best in not only helping get to the solution but in also helping to separate the emotion and frustration from the facts. Below are some of my “best” questions. The list is not all-inclusive. Rather, it’s provided to help you get started and to develop a list of your own “best” questions. Lieutenant Columbo would be proud of your work! Continue reading →
Do you like everything “perfect”? Perfectionism isn’t perfect. And it’s one of the biggest business killers. How do you allow yourself to do your best job without getting caught in this dangerous loop? Chris explains…
With help from Jimmy Buffet, Chris explains why living in the past serves no useful purpose. Rather, he shares the importance of maintaining a healthy sense of focus in order to get things done effectively and efficiently.
We judge our leaders by the quality of the results they achieve. These results are achieved by the quality of the decisions they make. The quality of their decisions is directly related to the quality of the information they have available to them. Sometimes, they must make their decisions based on either incomplete or imperfect information. In these situations, they rely on their “gut” which is related to what they learned from their past experiences. Regardless, they need to have an effective way to get the information they need.
Here’s my point: the best leaders know how to ask the best questions to help them gather the right information they need to make the best decisions.
The important question for you is this: What questions are you asking – on a regular and consistent basis – to get the right information you need, when you need it to achieve the level of success you want?
To achieve success, you must be able to learn the right things from the past, build a plan and implement it in the present. To learn these “right things,” you must have the right questions to ask. It’s just that simple. Continue reading →